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      Eurostars Hotel Company
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      Eurostars Palacio Buenavista Eurostars Palacio Buenavista

      Eurostars Palacio Buenavista

      Toledo

      Eurostars Palacio Buenavista

      A genuine 16th-century palace designed by El Greco

      THE HOTEL
      Eurostars Palacio Buenavista

      With its mix of history and modernity, luxury and tranquillity, the Eurostars Palacio Buenavista is the dream destination for all visitors to Toledo. It occupies the spot where the Buenavista Palace was built, a palace apparently designed by no other than El Greco, and where famous literary and artistic figures, such as Miguel de Cervantes, Tirso de Molina, Baltasar Gracián and El Greco himself, used to hold social gatherings.

      Today, this palace is a real oasis of luxury and calm, with spectacular panoramic views of Toledo's historic centre and the Tajo river. The city's historic center is located within five kilometers, where local landmarks such as the Mosque of Cristo de la Luz, the Holy Primatial Cathedral, or Zocodover Square stand. Doubling the distance is the Puy du Fou theme park, which brings Toledo's past to life through shows and reconstructions.

      The accommodation has 109 rooms and luxury suites, a spa with a wide range of packages, massages and beauty services, as well as over 20 spaces where personalised family or professional events can be held. The hotel also has a spacious garden, a swimming pool, a 24-hour fitness centre and indoor parking. It is quite possibly one of the hotels with the highest levels of customer satisfaction south of Madrid.

      Covering 1500 m2, the hotel's spa facilities are Castilla-La Mancha's most comprehensive. The Quixote restaurant, rooted in the tradition of Manchego cuisine, has already established its place in the region's best restaurant guides.

      • Number of rooms:
        117 rooms.

      • Check-in time:
        3 p.m.

      • Check-out time:
        12 p.m.

      • Pets:
        No pets allowed in the hotel

      • Parking:
        Yes, free of charge.

      • Breakfast times:
        Monday to Friday, from 7:30am to 10:30am. Weekends and holidays, from 8am to 10:45am.

      • Lobby bar:
         Lunch and dinner every day.

        * Opening times on and prior to public holidays may be subject to change. Please check availability with the hotel.

      • Restaurant:
        Lunch service will be available from Tuesdays to Fridays

      • Pool:
        Closed for the season.

      • Spa:
        Every day from 10:00 am to 10:00 pm. Prior reservation is required.

      • Electric cars:
        We have charging stations for electric cars.

      • Groups:
        Reservations of more than 5 rooms may be subject to supplements and special conditions.

      • Number of rooms:
        117 rooms.

      • Check-in time:
        3 p.m.

      • Check-out time:
        12 p.m.

      • Pets:
        No pets allowed in the hotel

      • Parking:
        Yes, free of charge.

      • Breakfast times:
        Monday to Friday, from 7:30am to 10:30am. Weekends and holidays, from 8am to 10:45am.

      • Lobby bar:
         Lunch and dinner every day.

        * Opening times on and prior to public holidays may be subject to change. Please check availability with the hotel.

      • Restaurant:
        Lunch service will be available from Tuesdays to Fridays

      • Pool:
        Closed for the season.

      • Spa:
        Every day from 10:00 am to 10:00 pm. Prior reservation is required.

      • Electric cars:
        We have charging stations for electric cars.

      • Groups:
        Reservations of more than 5 rooms may be subject to supplements and special conditions.

      Every hotel, a universe

      Facilities

      • Catering

        At the Eurostars Palacio Buenavista you will find three different gastronomic spaces. You can try the fusion of La Mancha cuisine with the new culinary trends in the Quixote Restaurant, enjoy the modern atmosphere in our Lobby Bar or relax on our wonderful terrace overlooking the city.

      • Spa

        Located just five minutes away from the old town of Toledo, Spalace Wellness Center is the largest spa in Castilla La Mancha. This relaxing sanctuary measuring 1,500 square metres is located in the old cellars of the Eurostars Palacio Buenavista, bringing together the charm of this historical location with the modern fittings and a neat contemporary design. The central part of the spa is the hydrothermal circuit, split into three specialised areas, designed to offer complete and deep well-being.

        The spa has a
        garden for exclusive use where you can take in the spectacular views over the river.

        What’s more, we have a
        selection of massage and face and body treatments, adapted for all skin types and specific needs.

        Group celebrations, special days, seasonal offers, etc. At Spalace Wellness Center you’ll find different promotions throughout the year to enjoy our spa services and treatments.

        You can join our spa and enjoy any time the hydrothermal circuit, gym and special prices. For more information or reservation please call 618 749 796.

      • Function Rooms

        The Eurostars Palacio Buenavista luxury hotel also has a fully equipped Convention Centre with over 20 lounges of various sizes which are divisible and adaptable to any kind of professional or family event. It is certainly one of southern Madrid's best-equipped convention centres.

        All lounges have comprehensive audiovisual equipment, projectors, sound system, wi-fi coverage in the whole area and simultaneous interpretation upon request. Our quality catering, accommodation and garden capacity make us an unrivalled option for weddings and numerous events.

        Contact us at eventos@eurostarspalaciobuenavista.com.

      • History

        The Eurostars Palacio Buenavista hotel is built in the surroundings of the former Buenavista Palace, an impressive Renaissance building from the 16th century. The palace was erected on an estate granted by the king of Spain, Philip III, to Cardinal Bernardo de Sandoval y Rojas in 1599.

        According to some historians, the complex was designed by El Greco, in his only incursion into the world of architecture.

      Offers

      Can we tempt you?

      01

      Premium Romantic Experience

      €45 per person

      Let yourself be seduced by the history and charm of a 16th-century palace, where its elegance creates the perfect setting for a romantic night.

      Includes:
      - Welcome attention: premium water ‘Numen’ and a sweet treat.
      - Private Executive Spa with Jacuzzi and Turkish bath with a glass of cava (duration: 60 minutes).
      - Parking.

      *Check availability in advance for your desired date. (+34) 618 749 796.
      *Offer valid for the first night of stay.
      *Exclusive reservation for clients through our official website.

      View offer

      Unlimited access to the thermal circuit

      €60 per person

      Enjoy unlimited access to our SPA circuit in our Spalace Welness Centre with our exclusive relaxation promotion.

      *Customers interested in reserving the hydrothermal circuit must contact our Spalace Welness Center on the phone (+34) 618 749 796 to make the reservation prior to their arrival.
      *Offer valid for the first night of stay. The period of validity is from 3:00 p.m. on the day of arrival until 12:00 p.m. the following day.
      *Exclusive reservation for clients through our official website.
      *Access to the Hydrothermal Circuit is limited to people over 16 years of age.

      View offer

      Thermal experience

      €35 per person

      Destress and relax with this exclusive promotion, which includes:
      - Bottle of Premium "Numen" Water
      - Access to the SPA (*) (**)
      - Free Parking

      (*) Customers interested in reserving the SPA circuit should contact our Spalace Welness Center at (+34) 618 749 796 to make a reservation prior to arrival.

      (**) Offer valid for the first night of stay. Customers must be over the age of 16 to access our SPA.

      View offer

      Thermal Wellness Experience

      €65

      Treat yourself and book to be pampered for a day at our Spalace Welness Center.

      Includes:
      -Bottle of premium "Numen" water with chocolates.
      -Access to the SPA.
      -A relaxation massage (Length: 25 minutes).
      -Free Parking.

      *Customers interested in reserving the SPA curcuit and massage should contact our Spalace Welness Center at (+34) 618 749 796 to make a reservation prior to arrival.
      *Offer valid for the first night of stay. Customers must be over 16 years of age to access our SPA.

      View offer

      Essence and Senses Massage Experience

      Includes:

      - Welcome amenity: premium water ‘Numen’ and a sweet treat
      - Essence and Senses Massage (duration: 50 minutes)
      - Parking

      *Guests interested in reserving a specific time for the service should do so prior to their arrival; please check availability (+34) 618 749 796
      * Offer valid for the first night of stay
      *Exclusive reservation for clients through our official website

      View offer

      Sensory facial experience

      €90 per person

      Forget about stress and any worries while enjoying this experience.

      Includes:
      -Welcome attention: premium ‘Numen’ water and a sweet treat.
      -Alqvimia Facial Treatment (duration: 55 minutes).
      -Parking.

      *Customers wishing to reserve a specific time for the service must do so prior to their arrival; check availability at (+34) 618 749 796.
      *Offer valid for the first night of stay.
      *Exclusive booking for customers through our official website.

      View offer

      Harmony sensory facial experience

      €140 per person

      A total relaxation experience with our best facial treatment.

      Includes:
      - Welcome attention: premium water ‘Numen’ and a sweet treat.
      - Alqvimia facial and body ritual to choose from: Queen of Egypt or Citrus Joy (duration: 90 minutes).
      - Parking.

      *Clients wishing to reserve a specific time for the service must do so prior to arrival, check availability (+34) 618 749 796.
      *Offer valid for the first night of stay.
      *Exclusive reservation for clients through our official website.

      View offer

      Gourmet Experience

      €30

      Enjoy the lunch of the day at the Quixote restaurant where our Chef will propose three suggestions for each dish.

      Includes:
      -First course.
      -Second course.
      -Dessert.
      -Water, a drink and coffee or infusion.

      *It is essential to book in advance by calling (+34) 925 289 800.
      *Offer valid for one menu per person one of the days of your stay. To expand your experience, you can contact (+34) 925 289 800.
      *From Tuesday to Friday (except holidays. Hours: 1:30 p.m.-3:00 p.m.).

      View offer

      Bridal Experience

      € 120

      Enjoy a magical stay during your wedding night at Eurostars Palacio Buenavista with our bridal experience.

      - In-room breakfast from 8:00 AM to 11:00 PM.
      - Bottle of Möet et Chandon Brut Imperial.
      - Selection of freshly cut seasonal fruit.
      - Bed coverage service with rose petals.
      - Late check-out until 4:00 PM.
      - Upgrade to an extra-large double bed.

      View offer
      01
      Our

      Services

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      OUR MOMENT Singular & Cultural

      Location and contact

      Located on a small hillock on the banks of the Tajo River, the Eurostars Buenavista enjoys panoramic views of the old town of Toledo and its surrounding area. Around the hotel is the Buenavista neighbourhood, a large residential area which leads the city's growth.

      See more
      • Concilios de Toledo 1 Toledo
        45005 Spain
      • (+34) 925 289 800
      • 925 289 808
      • Contact form
      Contact form
      Do you have any questions? Send us a message, and we will reply as soon as possible.
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          Imagen módulo

          We hold the BioScore certification, which endorses our commitment to sustainable hotel management. It ensures aspects such as efficient resource use, emission reduction, and strong social responsibility. This certification supports a transparent approach and compliance with the highest sustainability standards.

          Imagen módulo

          Committed to sustainability, we have an Environmental Policy that promotes a responsible model, prioritising the use of renewable energies, water savings, emission reduction and efficient waste management. Together we move towards a more conscious and respectful tourism. .
          Environmental Policy of Grupo Hotusa
          Objective

          This policy aims to establish guidelines for optimal and responsible environmental and resource management in all activities carried out by Grupo Hotusa, both in Spain and globally.


          Scope


          -Internal operations

          All actions carried out within Grupo Hotusa must align with the principles of sustainability and energy efficiency, seeking to minimise the use of natural resources and, consequently, their corresponding environmental impact through improved operational practices.


          -Preserve and protect

          We contribute to the preservation of biodiversity and the protection of native fauna and flora wherever it exists.


          -Supply chain

          Grupo Hotusa is committed to working exclusively with suppliers who demonstrate environmentally friendly practices, ensuring that the entire value chain reflects our sustainability values.


          -Client and community

          We promote awareness and education on resource optimisation among our clients and society, fostering sustainable practices and respect for the natural environment.


          -Innovation and technology

          We research and adopt new technologies and innovative practices that enable greater energy efficiency, waste reduction and improved water management.


          -Employee commitment

          We train and motivate our employees to act as ambassadors of our environmental policies, ensuring that sustainable practices are implemented at all levels of the organisation.



          Principles of action


          1. Commitment to the environment and minimisation of our impacts

          Grupo Hotusa demonstrates an unwavering commitment to the protection and preservation of the environment. This commitment translates into concrete actions aimed at preventing pollution and using natural resources responsibly, minimising our carbon footprint and fostering biodiversity in our operational environments. We prioritise the adoption of renewable energies, efficiency in water use and sustainable waste management.


          2. Culture of continuous improvement

          We adopt a continuous improvement approach to our performance in resource management, establishing and periodically reviewing objectives that allow us to significantly reduce our environmental impact. Through innovation and the adoption of best sector practices, we strive to be a benchmark in sustainability and environmental responsibility.


          3. Prevention and management of environmental risks

          We proactively identify, assess and manage the environmental risks associated with our operations. We implement monitoring, control, prevention and mitigation measures based on rigorous analysis and the adoption of international best practices, thus ensuring our organisation’s adaptability to environmental challenges.


          4. Compliance with legal and other requirements

          Grupo Hotusa, within the framework of its commitment to respect for the environment, ensures compliance with legal requirements and other applicable requirements across all its facilities and activities.


          5. Transparency and effective communication

          We are committed to openly and transparently communicating our environmental policies, practices and progress, both internally among our employees and externally with our stakeholders. We foster constructive dialogue and the participation of all relevant actors in our path towards better resource management.


          6. Integration of sustainability into business strategy

          The sustainability of our activity and of the sector, as well as respect for the environment, are integrated at the heart of our business strategy. From the selection of suppliers to the design of experiences for our clients, we incorporate environmental criteria that ensure the consistency of our operations with the principles of global sustainability.


          7. Commitment to global action

          We recognise the importance of contributing to global efforts against climate change. We adhere to international initiatives and comply with voluntary commitments that reinforce our determination to act responsibly in resource management, promoting practices that reduce greenhouse gas emissions and improve overall well-being.


          These guiding principles reflect our unwavering commitment to the environment and underline our determination to be leaders in the implementation of sustainable practices in the tourism industry. We will continue working tirelessly to ensure that our operations contribute to a future of efficient resource management and sustainability for all parties involved in our activity.



          Review and update


          This policy will be reviewed periodically to ensure its alignment with best industry practices and the changing needs of Grupo Hotusa.