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General conditions
These General Terms and Conditions, together with the particular conditions of the reservation, regulate the conditions of your reservation. The reservation is subject to the legislation of the country of establishment and local legislation, and consumer rights based on their address.
Protection of personal data: the execution of the reservation implies the processing of personal data by the operator of the reservation and by the establishment. For data protection rights and detailed information, see the "privacy policy" section. Reservation operator: EUROSTARS HOTEL COMPANY SL, Registro Mercantil de Barcelona tomo 40703, Folio 196, Hoja B-372183, VAT code B64930910.
Address and contact information: see the contact section of the website.
Minimum age to make a reservation: 18 years.
Minors under 18 must stay at the hotel accompanied by their parents, guardians, or adults duly authorized by them. Hotel staff may request relevant documentation identifying the adults as parents/guardians or authorized persons. This is without prejudice to any different minimum age established by local law.
Minimum age to make a reservation at Eurostars Winter Haven, Eurostars Magnificent Mile, Eurostars Wall Street and Eurostars Langford hotels: 21 years old.
Payment method: as indicated in the reservation process, payment by Visa / Mastercard is accepted. Data can be used to verify the validity of the card details, bank pre-authorization, or the payment in advance (total or partial) according to the conditions of your reservation.
Prices: the prices shown are with VAT. Tourist taxes (if applicable) are not included in the price and will be specified separately in the particular conditions of your reservation.
Shipping costs: do not apply.
Customer service department: you can contact the reception of the establishment; see the contact section of the web.
Cancellation policy: the cancellation policy is indicated when making the reservation in the particular conditions. In the case of non-refundable reservations, if you cancel or no-show, the payment will not be refunded. If the booking conditions do not establish a cancellation policy, the provisions of current legislation will apply. Once lodged, the cancellation will be subject to the establishment's policy.
Right of withdrawal: according to consumer regulations, the right of withdrawal does not apply.
Online dispute resolution: We inform you of the existence of platforms for extrajudicial online dispute resolution, help in locating a platform and additional information on the European Commission website available at: https://consumer-redress.ec.europa.eu/ and through which consumers can submit their claims.
Metrópolis Apartments: Service provider: MOBILEP SL B21170634. Payment via Paytef.
See Protection of personal data: the execution of the reservation implies the processing of personal data by the operator of the reservation and by the establishment. For data protection rights and detailed information, see the "privacy policy" section. Reservation operator: EUROSTARS HOTEL COMPANY SL, Registro Mercantil de Barcelona tomo 40703, Folio 196, Hoja B-372183, VAT code B64930910.
Address and contact information: see the contact section of the website.
Minimum age to make a reservation: 18 years.
Minors under 18 must stay at the hotel accompanied by their parents, guardians, or adults duly authorized by them. Hotel staff may request relevant documentation identifying the adults as parents/guardians or authorized persons. This is without prejudice to any different minimum age established by local law.
Minimum age to make a reservation at Eurostars Winter Haven, Eurostars Magnificent Mile, Eurostars Wall Street and Eurostars Langford hotels: 21 years old.
Payment method: as indicated in the reservation process, payment by Visa / Mastercard is accepted. Data can be used to verify the validity of the card details, bank pre-authorization, or the payment in advance (total or partial) according to the conditions of your reservation.
Prices: the prices shown are with VAT. Tourist taxes (if applicable) are not included in the price and will be specified separately in the particular conditions of your reservation.
Shipping costs: do not apply.
Customer service department: you can contact the reception of the establishment; see the contact section of the web.
Cancellation policy: the cancellation policy is indicated when making the reservation in the particular conditions. In the case of non-refundable reservations, if you cancel or no-show, the payment will not be refunded. If the booking conditions do not establish a cancellation policy, the provisions of current legislation will apply. Once lodged, the cancellation will be subject to the establishment's policy.
Right of withdrawal: according to consumer regulations, the right of withdrawal does not apply.
Online dispute resolution: We inform you of the existence of platforms for extrajudicial online dispute resolution, help in locating a platform and additional information on the European Commission website available at: https://consumer-redress.ec.europa.eu/ and through which consumers can submit their claims.
Metrópolis Apartments: Service provider: MOBILEP SL B21170634. Payment via Paytef.
Terms and Conditions for Promotional Codes
The following terms and conditions govern the use of promotional codes offered by EUROSTARS HOTEL COMPANY, S.L., located at C/ Mallorca, 351, 08013, Barcelona, Spain, with VAT No. B64930910 (“EUROSTARS”).
Validity period: 03/11/2025 to 14/12/2025
Hotels included in the promotion:
- Eurostars Wall Street 4*
- Eurostars Langford 4*
- Eurostars The Boxer 4*
- Eurostars St Gregory Dupont Circle Georgetown 4*
- Eurostars Magnificent Mile 4*
- Eurostars Cayacoa 5*
- Eurostars Ambassador 4*
- Áurea Ana Palace Hotel 5*
- Eurostars Montgomery 5*
- Eurostars Aliados 5*
- Exe Essenzia Porto 4*
- Exe Panorama 4*
- Áurea Legends 4*
- Eurostars Berlin
- Eurostars Book Hotel 4*
- Eurostars Florence Boutique 4*
- Eurostars Hotel Excelsior 4*
- Grand Hotel Union Eurostars 4*
- Eurostars Roma Aeterna 4*
BLACK EDITION OFFERS
Validity period: 19/11/2025 to 03/12/2025
Hotels included in the promotion:
- Eurostars Al-Ándalus Palace
- Eurostars Puerta Madrid
- Eurostars Rey Alfonso X
- Eurostars Amara
- Eurostars Indautxu
- Eurostars Atlántida
- Dorma Sardinero
- Dorma Coliseum
- Eurostars Grand Cayacoa
- Eurostars St Gregory
- Eurostars Californie
- Eurostars Valladolid
- Eurostars the Boxer
- Eurostars Vila de Allariz
- Eurostars Metropole
- Eurostars Laietana
- Exe Casablanca
- Hotel El Coloquio
- Eurostars Matera La Suite
- Casa Palacio de Esgos
- Pousada A Lanzada
- Pousada Armenteira
- Exe Cunit Suites & SPA
- Exe Las Margas Golf
- Exe Via Argentum
- Eurostars Queen of Montenegro
- Exe Portals Nous
- Eurostars Royal Tanau
- Eurostars Gran Hotel la Toja
- Crisol Mundial
- Crisol Brussels
- Crisol Via Castellana
- Exe Cristal Palace
- Eurostars Isla de la Toja
- Exe Astur Plaza
- Aurea Palacio de Sober
- Crisol Chiclana
- Eurostars Casa Anfa
- Eurostars San Antón
- Crisol Suites Condesa
- Exe el Pueblito
- Eurostars Barcelona Central
- Eurostars Puerto de Ibiza
- Exe Almería Centro
- Crisol Almeria
- Hotel Europa
- Eurostars Winter Haven
- Eurostars Louxo Talaso
- Crisol Leganés
- Eurostars Monasterio de San Clodio
- Exe Convention Plaza Madrid
- Eurostars Pamplona
- Exe Pozuelo
- Eurostars Ciudad de La Coruña
- Apartamentos El Cid
- Eurostars Mediterranea
- Tandem Solera
- Crisol Jardines de Córdoba
- Aurea Casa Palacio Sagasta
- Eurostars Don Cándido
- Ikonik Parlament
- Eurostars Palazzo Zichy
- Aurea Toledo
- Eurostars la Pleta
- Eurostars Sitges
- Exe Oriental Panamá
- Exe Peregrino
- Tandem Torre de la Calahorra
- Exe Vigo
- Aurea Palacio de Correos
- Exe Hotel Colon
- Eurostars Wall Street
- Eurostars Sofia City
- Ikonik Gran Vía
- Pazo Moreda
- Crisol Tres Pastorinhos
- Tandem Palacio Alfama
- Eurostars Lisboa Baixa
- Exe Área Central
- Eurostars Santa Luzia
- Eurostars Monte Real
- Eurostars Marqués de Vallejo
- Exe Campus San Mamés
- Eurostars Madrid Tower
- Exe Zizur Pamplona
- Exe Praia Golfe
- Tandem Portal de Elche
- Crisol Quality Reus
- Exe City Park
- Eurostars Gran Madrid
- Eurostars Ambassador
- Exe Gran Hotel Solúcar
- Exe Cataratas
- Claridge Hotel
- Eurostars Langford
- Exe San Marino Suites
- Eurostars Las Salinas
- Eurostars Universal Lisboa
- Ikonik Lisboa
- Exe Suites Reforma
- Aurea Ana Palace Hotel
- Exe Campus
- Exe Coruña
- Eurostars San Lázaro
- Exe Bacatá 95
- Eurostars Executive
- Eurostars Book Hotel
- Aurea Legends
- Eurostars Guadalquivir
- Exe Cities Reforma
- Exe Budapest Center
- Eurostars los Agustinos
- Exe Mitre
- Exe Essenzia Porto
- Exe Vienna
- Exe Domus Aurea
- Eurostars Zona Rosa Suites
- Exe Boston
- Crisol Riosol
- Eurostars Florence Boutique
- Exe Las Adelfas
- Exe Ramblas Boquería
- Exe Tres Cantos
- Exe Suites 33
- Exe Plaza
- Crisol Guadalupe
- Exe Los Linajes
- Eurostars Magnificent Mile
- Crisol Quindós
- Ikonik Ramblas
- Exe Auriense
- Eurostars Aliados
- Exe Plaza Catalunya
- Tandem el Patio
- Eurostars Suites Mirasierra
- Eurostars Marivent
- Eurostars Plaza Mayor
- Eurostars Plaza Acueducto
- Eurostars Madrid Gran Vía
- Eurostars Berlin
- Exe Doña Carlota
- Eurostars Casa de la Lírica
- Exe Barberà Parc
- Eurostars Hotel de la Reconquista
- Eurostars Park Hotel Maximilian
- Exe León
- Eurostars Fuerte Ruavieja
- Eurostars Grand Central
- Exe Plaza Delicias
- Exe Gran Hotel Almenar
- Eurostars Acteón
- Eurostars Lisboa Parque
- Eurostars Monumental
- Eurostars Azahar
- Eurostars Ibiza
- Eurostars Roma Aeterna
- Aurea Convento Capuchinos
- Eurostars Arenas de Pinto
- Exe Barcelona Gate
- Ikonik Lex
- Eurostars Das Artes
- Eurostars Residenza Cannaregio
- Exe Liberdade
- Eurostars Maimónides
- Exe Victoria Palace
- Exe Getafe
- Exe Paris Centre
- Exe Toscana
- Ikonik Anglí
- Eurostars Montgomery
- Exe Isla Cartuja
- Exe Zaragoza WTC
- Tandem Soho
- Eurostars Gran Hotel Santiago
- Eurostars Patios de Córdoba
- Eurostars Torre Sevilla
- Exe Zarzuela Park
- Eurostars I-Hotel
- Eurostars Astoria
- Eurostars Oasis de Marbella
- Eurostars Das Letras
- Exe Cuenca
- Exe Almada Porto
- Eurostars Hacienda Vista Real
- Eurostars Central
- Eurostars Madrid Foro
- Exe Saldanha
- Eurostars Madrid Congress
- Eurostars Puerta Real
- Eurostars Porto Douro
- Exe Majestic
- Exe Parc del Vallés
- Tandem Pórtico Alicante Suites
- Eurostars Rey Fernando II de Aragón
- Eurostars Danube Budapest
- Eurostars Pórtico Alicante
- Grand Hotel Union Eurostars
- Eurostars Thalia
- Exe Reina Isabel
- Eurostars Málaga
- Eurostars Conquistador
- Eurostars Grand Marina
- Exe Lev
- Exe International Palace
- Exe Panorama
- Eurostars Embassy
- Crisol La Selva
- Eurostars uHotel
- Crisol Almirante Bonifaz
- Aurea Catedral
- Exe Magistral
- Tandem Pópulo
- Apartamentos Metrópolis
- Eurostars Palace
- Exe Ágora Cáceres
- Exe Puerta de San Pedro
- Domus Plaza Zocodover
- Eurostars Centrale Palace
- Exe Rey Don Jaime
- Eurostars Regina
- Exe Guadalete
- Eurostars Monte Tauro
- Exe Moncloa
- Crisol Mesón del Cid
- Ikonik Plaza Mercado
- Exe Estepona Thalasso & Spa
- Tandem Palacio Veedor de Galeras
- Tandem Torres de Cádiz
- Eurostars Marqués de Villalta
- Eurostars Toledo
- Eurostars Atlántico
- Eurostars Reina Felicia
- Eurostars Centrum Alicante
- Eurostars Oasis Plaza
- Crisol Alisios Canteras
- Crisol Faycán
- Eurostars Hotel Excelsior
- Aurea Washington Irving
- Crisol Monasterio de San Miguel
- Exe Madrid Norte
- Exe Puerto de Sagunto
- Exe Las Palmas
- Exe Salamanca
- Eurostars Lucentum
- Exe Alfonso VIII
- Eurostars Las Claras
- Eurostars Palacio Santa Marta
- Eurostars Cascais
- Aurea Museum
- Eurostars Porto Centro
- Apartamentos la Toja
- Eurostars Gran Vía
- Eurostars Hotel Real
- Crisol Conde Rodrigo I
- Eurostars Sevilla Boutique
- Tandem Puerto Chico
- Eurostars Asta Regia
- Exe Málaga Museos
- Eurostars Matosinhos
- Exe Tartessos
- Eurostars Gran Valencia
- Eurostars Zaragoza
- Apartamentos Tándem Calle Ancha 34
- Exe Oviedo Centro
- Eurostars Mar de Vigo
- Eurostars Gran Hotel Lugo
- Eurostars Palacio de Cristal
- Exe Sevilla Palmera
- Exe Sevilla Macarena
- Eurostars Blue Coruña
- Eurostars Vía de la Plata
- Apartamentos Suite The Way
-
Purpose of the Promotion
The promotional codes grant a special discount applicable to a selection of participating hotels, subject to room availability and established dates (see participating hotels at the end of this page). -
Requirements for Discount Application
- The promotion is valid only for reservations made through the official website.
- The discount will be applied by entering the corresponding code in the designated field during the booking process.
- The promotion is subject to availability and a limited number of rooms.
-
Promotion Validity
- The promotional code will have a validity period (indicated at the end of this page).
- EUROSTARS reserves the right to modify or extend the promotion’s validity based on availability and demand.
-
Terms of Use
- Not combinable with other promotions, discounts, or special rates.
- Not redeemable for cash or transferable to other persons.
-
Cancellations and Modifications
- In case of cancellation, the discount may become void and the standard rate may apply.
- If the booking modification is allowed, the discount will remain valid only if the new dates fall within the code’s validity period.
-
EUROSTARS Rights
EUROSTARS reserves the right to cancel, modify or suspend the promotion at any time without prior notice for justified reasons. The use of the promotional code implies acceptance of these terms and conditions. For any inquiries, please contact our customer service.
Validity period: 03/11/2025 to 14/12/2025
Hotels included in the promotion:
- Eurostars Wall Street 4*
- Eurostars Langford 4*
- Eurostars The Boxer 4*
- Eurostars St Gregory Dupont Circle Georgetown 4*
- Eurostars Magnificent Mile 4*
- Eurostars Cayacoa 5*
- Eurostars Ambassador 4*
- Áurea Ana Palace Hotel 5*
- Eurostars Montgomery 5*
- Eurostars Aliados 5*
- Exe Essenzia Porto 4*
- Exe Panorama 4*
- Áurea Legends 4*
- Eurostars Berlin
- Eurostars Book Hotel 4*
- Eurostars Florence Boutique 4*
- Eurostars Hotel Excelsior 4*
- Grand Hotel Union Eurostars 4*
- Eurostars Roma Aeterna 4*
BLACK EDITION OFFERS
Validity period: 19/11/2025 to 03/12/2025
Hotels included in the promotion:
- Eurostars Al-Ándalus Palace
- Eurostars Puerta Madrid
- Eurostars Rey Alfonso X
- Eurostars Amara
- Eurostars Indautxu
- Eurostars Atlántida
- Dorma Sardinero
- Dorma Coliseum
- Eurostars Grand Cayacoa
- Eurostars St Gregory
- Eurostars Californie
- Eurostars Valladolid
- Eurostars the Boxer
- Eurostars Vila de Allariz
- Eurostars Metropole
- Eurostars Laietana
- Exe Casablanca
- Hotel El Coloquio
- Eurostars Matera La Suite
- Casa Palacio de Esgos
- Pousada A Lanzada
- Pousada Armenteira
- Exe Cunit Suites & SPA
- Exe Las Margas Golf
- Exe Via Argentum
- Eurostars Queen of Montenegro
- Exe Portals Nous
- Eurostars Royal Tanau
- Eurostars Gran Hotel la Toja
- Crisol Mundial
- Crisol Brussels
- Crisol Via Castellana
- Exe Cristal Palace
- Eurostars Isla de la Toja
- Exe Astur Plaza
- Aurea Palacio de Sober
- Crisol Chiclana
- Eurostars Casa Anfa
- Eurostars San Antón
- Crisol Suites Condesa
- Exe el Pueblito
- Eurostars Barcelona Central
- Eurostars Puerto de Ibiza
- Exe Almería Centro
- Crisol Almeria
- Hotel Europa
- Eurostars Winter Haven
- Eurostars Louxo Talaso
- Crisol Leganés
- Eurostars Monasterio de San Clodio
- Exe Convention Plaza Madrid
- Eurostars Pamplona
- Exe Pozuelo
- Eurostars Ciudad de La Coruña
- Apartamentos El Cid
- Eurostars Mediterranea
- Tandem Solera
- Crisol Jardines de Córdoba
- Aurea Casa Palacio Sagasta
- Eurostars Don Cándido
- Ikonik Parlament
- Eurostars Palazzo Zichy
- Aurea Toledo
- Eurostars la Pleta
- Eurostars Sitges
- Exe Oriental Panamá
- Exe Peregrino
- Tandem Torre de la Calahorra
- Exe Vigo
- Aurea Palacio de Correos
- Exe Hotel Colon
- Eurostars Wall Street
- Eurostars Sofia City
- Ikonik Gran Vía
- Pazo Moreda
- Crisol Tres Pastorinhos
- Tandem Palacio Alfama
- Eurostars Lisboa Baixa
- Exe Área Central
- Eurostars Santa Luzia
- Eurostars Monte Real
- Eurostars Marqués de Vallejo
- Exe Campus San Mamés
- Eurostars Madrid Tower
- Exe Zizur Pamplona
- Exe Praia Golfe
- Tandem Portal de Elche
- Crisol Quality Reus
- Exe City Park
- Eurostars Gran Madrid
- Eurostars Ambassador
- Exe Gran Hotel Solúcar
- Exe Cataratas
- Claridge Hotel
- Eurostars Langford
- Exe San Marino Suites
- Eurostars Las Salinas
- Eurostars Universal Lisboa
- Ikonik Lisboa
- Exe Suites Reforma
- Aurea Ana Palace Hotel
- Exe Campus
- Exe Coruña
- Eurostars San Lázaro
- Exe Bacatá 95
- Eurostars Executive
- Eurostars Book Hotel
- Aurea Legends
- Eurostars Guadalquivir
- Exe Cities Reforma
- Exe Budapest Center
- Eurostars los Agustinos
- Exe Mitre
- Exe Essenzia Porto
- Exe Vienna
- Exe Domus Aurea
- Eurostars Zona Rosa Suites
- Exe Boston
- Crisol Riosol
- Eurostars Florence Boutique
- Exe Las Adelfas
- Exe Ramblas Boquería
- Exe Tres Cantos
- Exe Suites 33
- Exe Plaza
- Crisol Guadalupe
- Exe Los Linajes
- Eurostars Magnificent Mile
- Crisol Quindós
- Ikonik Ramblas
- Exe Auriense
- Eurostars Aliados
- Exe Plaza Catalunya
- Tandem el Patio
- Eurostars Suites Mirasierra
- Eurostars Marivent
- Eurostars Plaza Mayor
- Eurostars Plaza Acueducto
- Eurostars Madrid Gran Vía
- Eurostars Berlin
- Exe Doña Carlota
- Eurostars Casa de la Lírica
- Exe Barberà Parc
- Eurostars Hotel de la Reconquista
- Eurostars Park Hotel Maximilian
- Exe León
- Eurostars Fuerte Ruavieja
- Eurostars Grand Central
- Exe Plaza Delicias
- Exe Gran Hotel Almenar
- Eurostars Acteón
- Eurostars Lisboa Parque
- Eurostars Monumental
- Eurostars Azahar
- Eurostars Ibiza
- Eurostars Roma Aeterna
- Aurea Convento Capuchinos
- Eurostars Arenas de Pinto
- Exe Barcelona Gate
- Ikonik Lex
- Eurostars Das Artes
- Eurostars Residenza Cannaregio
- Exe Liberdade
- Eurostars Maimónides
- Exe Victoria Palace
- Exe Getafe
- Exe Paris Centre
- Exe Toscana
- Ikonik Anglí
- Eurostars Montgomery
- Exe Isla Cartuja
- Exe Zaragoza WTC
- Tandem Soho
- Eurostars Gran Hotel Santiago
- Eurostars Patios de Córdoba
- Eurostars Torre Sevilla
- Exe Zarzuela Park
- Eurostars I-Hotel
- Eurostars Astoria
- Eurostars Oasis de Marbella
- Eurostars Das Letras
- Exe Cuenca
- Exe Almada Porto
- Eurostars Hacienda Vista Real
- Eurostars Central
- Eurostars Madrid Foro
- Exe Saldanha
- Eurostars Madrid Congress
- Eurostars Puerta Real
- Eurostars Porto Douro
- Exe Majestic
- Exe Parc del Vallés
- Tandem Pórtico Alicante Suites
- Eurostars Rey Fernando II de Aragón
- Eurostars Danube Budapest
- Eurostars Pórtico Alicante
- Grand Hotel Union Eurostars
- Eurostars Thalia
- Exe Reina Isabel
- Eurostars Málaga
- Eurostars Conquistador
- Eurostars Grand Marina
- Exe Lev
- Exe International Palace
- Exe Panorama
- Eurostars Embassy
- Crisol La Selva
- Eurostars uHotel
- Crisol Almirante Bonifaz
- Aurea Catedral
- Exe Magistral
- Tandem Pópulo
- Apartamentos Metrópolis
- Eurostars Palace
- Exe Ágora Cáceres
- Exe Puerta de San Pedro
- Domus Plaza Zocodover
- Eurostars Centrale Palace
- Exe Rey Don Jaime
- Eurostars Regina
- Exe Guadalete
- Eurostars Monte Tauro
- Exe Moncloa
- Crisol Mesón del Cid
- Ikonik Plaza Mercado
- Exe Estepona Thalasso & Spa
- Tandem Palacio Veedor de Galeras
- Tandem Torres de Cádiz
- Eurostars Marqués de Villalta
- Eurostars Toledo
- Eurostars Atlántico
- Eurostars Reina Felicia
- Eurostars Centrum Alicante
- Eurostars Oasis Plaza
- Crisol Alisios Canteras
- Crisol Faycán
- Eurostars Hotel Excelsior
- Aurea Washington Irving
- Crisol Monasterio de San Miguel
- Exe Madrid Norte
- Exe Puerto de Sagunto
- Exe Las Palmas
- Exe Salamanca
- Eurostars Lucentum
- Exe Alfonso VIII
- Eurostars Las Claras
- Eurostars Palacio Santa Marta
- Eurostars Cascais
- Aurea Museum
- Eurostars Porto Centro
- Apartamentos la Toja
- Eurostars Gran Vía
- Eurostars Hotel Real
- Crisol Conde Rodrigo I
- Eurostars Sevilla Boutique
- Tandem Puerto Chico
- Eurostars Asta Regia
- Exe Málaga Museos
- Eurostars Matosinhos
- Exe Tartessos
- Eurostars Gran Valencia
- Eurostars Zaragoza
- Apartamentos Tándem Calle Ancha 34
- Exe Oviedo Centro
- Eurostars Mar de Vigo
- Eurostars Gran Hotel Lugo
- Eurostars Palacio de Cristal
- Exe Sevilla Palmera
- Exe Sevilla Macarena
- Eurostars Blue Coruña
- Eurostars Vía de la Plata
- Apartamentos Suite The Way