16/03/2020 - Paul Lawrence, US
We did like the hotel and would recommend it but we checked in on friday, march 13, 2020 and because of the restaurant, attraction and limits on points of interest being open, plus and most important the spread of the coronavirus, we were compelled to leave saturday morning to insure we would be able to return home in florida, usa. because the madrid government was potentially limiting movement around the city, and because of travel restrictions here in the usa, i am requesting you refund me 1 day cost of our stay. we would like to have completed our stay but again, circumstances demanded we leave when we did but we do look forward to returning to madrid and seeing the city properly and will also look to book our stay at your hotel.please let me know if you will agree to a one day refund. thank you.