We reward you for
We know that you love to travel and therefore our proposal is very easy: travel with Eurostars Hotels has its reward.
We want you in our club
Join Star Traveler
Do you want to be a Star Traveler? Make your next reservation through our official website www.eurostarshotels.com and you will receive an invitation to join the club after enjoying your stay.
You can also enjoy other benefits
- Accumulate exclusive privileges during your stays.
- You will be given welcome gifts.
- Enjoy late check-out (2 pm) at all hotels.
- Save time making your reservation directly by accessing your personal form.
- Participate in exclusive private sales to which you can invite your family and friends.
- Enjoy benefits and discounts for customers.
- Obtain free nights by accumulating stays.
- Enjoy an exclusive surprise on your birthday.
Discover our conditions
- Late check-out in all guestrooms (subject to availability)
- Exclusive welcome amenity
- Complementary water bottle in the guestroom
- Participate in drawings for gifts and promotions
- 10% discount on restaurants
- Exclusive surprise on your birthday
- Welcome drink
- Vouchers to be used during your stay
- A room upgrade whenever possible (subject to availability)
- And one free night at a hotel that you can enjoy at the Eurostars of your choice (subject to availability)
Do you have any questions? Write to us at firstname.lastname@example.org
Star Traveler is the loyalty programme from the Eurostars chain that enables you to enjoy a great number of benefits during your stay. The more you travel, the more benefits you will have each time you reserve.
To be a Star Traveler, you will have to make a reservation through our official website. After you’ve enjoyed your stay, we will send you the invitation by e-mail and, after accepting it, you will receive your club access codes.
The stay will be included after check out whenever you make a reservation with your Star Traveler account. The data updating process may take about 24 hours.
That is not possible at this time. We will send you an invitation to join the club after you have made a reservation through the official website and enjoyed your stay, at which point you can access the Star Traveler programme. Once you accept the invitation, we will provide you with the information to access your profile and you can start enjoying all the benefits. You will start to enjoy the hotel benefits for having reserved through the website in your first reservation.
The benefits you are entitled to for being part of the Star Travelers club will vary according to the number of reservations you have made in one year. If you have made 1 to 5 reservations you get a blue star, if you have made 6 to 20 reservations you get a silver star and if you have made more than 20 reservations you are entitled to the gold star.
You have 12 months to enjoy that benefits associated with your star once your last reservation has been made.
You can make use of the benefits in the over 90 hotels Eurostars makes available to you worldwide.
The Star Traveler invitation is sent after completing the check out of your last stay, so you won’t receive your invitation until that time, although you can already begin to enjoy the benefits of the club.
The invitation will not be sent in the following cases:
Reservation made through a website other than the official Eurostars Hotels site.
Reservation made with a Corporate account. The two programmes are incompatible because they are designed for different audiences and have different benefits.
If you haven’t received your invitation by e-mail within 24 hours, contact us at email@example.com.
The Corporate and Star Traveler accounts are not compatible. If you have a Corporate account you have some advantages and benefits that cannot be accumulated with a Star Traveler account, so you will not be able to receive the invitation to join the programme.
After accepting the invitation that you will receive after enjoying your stay, Eurostars Hotels will provide you with access codes by e-mail which you can use to access your personal area.
You can check the benefits you are entitled to by going to your personal area and finding out what your Star Traveler level is.
To take advantage of the Star Traveler benefits, you must have enjoyed a stay in one of our hotels after November 2016, the month in which the programme was launched. Reservations made before that time cannot be counted toward the programme.
Become a StarTraveler
by making your first booking.